Rafting Tour Restrictions
In compliance with INS (National Insurance Institution) and ICT (Costa Rican Tourism Entity) policies:
- No passengers are allowed who have undergone recent surgery (heart, breast implants, spine, etc).
- No pregnant women are allowed.
- Persons with conditions like high blood pressure or diabetes are at their own risk as long as they keep up with medical treatment.
- Children over 8 years old can do the Class II-III tour.
- Children over 12 years old can do the Class III-IV tour.
- The maximum weight per person is 275 pounds (125 kg).
Cancellation and Refund Policy
- We accept travel cancellations by 2:00 pm the day before the tour. In this case it becomes a full refund.
- If the passenger or the agency cancel the reservation the day of the tour, whatever the reason, there will be NO refund.
- NO-SHOW passengers receive NO refund; the invoice will be issued to the relevant agency or company.
Bank Accounts
- BNCR checking accounts:
Colones (Costa Rican currency): # 100-01-037-004861-8
US Dollars: # 100-02-037-600273-4
Customer Account (SINPE) BNCR
Colones (Costa Rican currency): 15103710010048612
US Dollars: 15103710026002730
Legal ID number: 3-101-316189 - BAC San José checking accounts:
US Dollars: # 908383441
Colones (Costa Rican currency): #908383433
Customer Account (SINPE) BAC SAN JOSE
Colones (Costa Rican currency): 10200009083834331
US Dollars: 10200009083834414
Legal ID number: 3-101-316189
Both on behalf of Costa Sol Rafting S.A.